Stop asking developers.

👉 See how CS can access data safely

Read-only access·Approved searches·Full audit log
See how it works

Safe access, full control.

N2CS is designed so customer support teams can see what they need — without the risk of changing anything.

• Read-only access — customer data is never modified

• Approved searches — defined by admins in advance

• Full audit log — every access is recorded

How N2CS works

One simple flow.
Clear responsibility.

Admin · Search SetupCS AgentCustomer DBRead-only accessResults → Slack · Audit Log

Step 1 — Admin defines searches

Admins define and approve the searches that CS teams are allowed to use.

Step 2 — CS uses approved searches

CS agents search customer data using only those approved searches.

Step 3 — Read-only database access

Searches run in read-only mode. Customer data is never changed.

Step 4 — Results and records

Results are delivered to Slack. Every action is recorded in the audit log.

This is what CS sees

CS view of approved searches

CS can only select from admin-approved searches.

End the "just one search" cycle — for good.

Let CS see customer data without touching the database.

See how CS uses it (no signup)Talk to us about your setup →

No write access. No schema exposure. Fully logged.